Policies
Several policies of Tempo Tickets, LLC ("Tempo Tickets") are listed below on this page. By purchasing tickets from Tempo Tickets, you acknowledge and agree to these terms and conditions. In these policies, the term "you" refers to you as the ticket buyer, and "producer" refers to the venue or producer hosting the event. The "Disclaimers" and "Copyright" sections also serve as a notice to all users of the Tempo Tickets web site.
Event changes and cancellations
In the case that an event is rescheduled, moved, or otherwise changed or canceled, the producer will attempt to inform you by email or by phone, using the information you provided when purchasing your tickets.
Refunds
General refund policy. All sales are final and Tempo Tickets does not issue refunds nor offer exchanges, except in cases listed below as exceptions to this policy.
Exceptions. You are entitled to a refund for tickets purchased to an event in any of the following situations:
1. The event is cancelled.
2. The event is rescheduled to a different date.
3. The event is moved to a different venue.
4. The event was significantly misrepresented on the Tempo Tickets web site.
5. The event was significantly changed or modified and the producer did not attempt to properly notify you.
Tempo Tickets reserves the right to interpret and apply the above criteria at its sole discretion. Refund requests may be made by contacting Tempo Tickets. (See the "Contact" page for contact information.) If you are eligible to receive a refund, your refund will be processed within 10 days of receiveing your refund request.
A producer may offer refunds or exchanges in cases other than the exceptions listed above, at the producer's discretion.
Purchase policy
All tickets purchased are subject to Rules and Regulations of the producer. Contact the producer for complete details.
All taxes included. All applicable taxes are included in the purchase price of your tickets.
Will call tickets. Tickets with a selected delivery method of will call require that the tickets are picked up at the event by the ticket holder designated on the order with matching photo identification. This designated ticket holder may be changed by contacting the producer.
Print at home tickets. If you choose to print your own tickets (choosing the "print at home" delivery option), you are responsible for printing them and bringing them with you to the event. You are also responsible for maintaining sole possession of your ticket and URL used to view your ticket in order to ensure your ticket is not fradulently duplicated and used, possibly disallowing you access to the event.
Ticket maximum. Tickets may be restricted to a maximum number per person. We reserve the right to cancel tickets purchased in excess of this number.
Web site abuse. You agree not to use any device, software, or routine to interfere with the proper working of the Tempo Tickets web site, to impose a disproportionately large load on our infrastructure, or to gain an advantage in purchasing tickets before other users of the Tempo Tickets web site. Should we determine at our sole discretion that you have violated this policy, we reserve the right to cancel any tickets purchased by you.
Security
The ticket purchasing process on the Tempo Tickets web site is secured using industry-standard encryption with Secure Sockets Layer (SSL). This technology ensures that your purchasing information is only seen by you, its intended recipient, and not anyone in-between. Depending on your browser's capability and settings, our site employs encryption with either 128-bit or 256-bit keys. For further reading about SSL and encryption, see this page.
Your order information is stored using established industry best practices, and its transmission and storage complies with the most recent and secure credit card industry guidelines. Only you, the producer, and Tempo Tickets can access your order information.
Privacy
Your privacy is important to us. Your order information is only accessible to Tempo Tickets and the producer, and is never made available to any other party. The ways in which Tempo Tickets and the producer may use your order information are described below.
Email address. Your email address is used as the means of communication between Tempo Tickets and you. The email we will send you is limited to order receipts and print-at-home tickets. The producer may use your email address to conact you in case of event changes or cancellation.
The producer may send you email about future events only if you have chosen to receive these emails at purchase time. This preference is updated each time you place an order and may be updated at any time by contacting the producer.
Ticket holder name. The ticket holder name is used to identify the person with authority to pick up will call tickets or to claim lost print-at-home tickets.
Other purchase details. Your name, address, and phone number will be used to complete your payment. Your credit card number is used only to process your payment and is never retained by Tempo Tickets nor the producer. The producer may use your phone number (in addition to or in place of your email address) to contact you in case of event changes or cancellation.
Disclaimers
No warranty. Tempo Tickets does not promise that its web site ("Site") will be error-free, uninterrupted, nor that it will provide specific results from use of the Site or any content, search or link on it (collectively, "Content"). The Site and its Content are delivered on an "as-is" and "as-available" basis. Tempo Tickets disclaims all warranties, express or implied, including also any implied warranties of merchantability and fitness for a particular purpose. Tempo Tickets will not be liable for any damages of any kind arising from the use of this Site, including without limitation, direct, indirect, incidental, and punitive and consequential damages.
Limitations of liability. Tempo Tickets disclaims any and all liability for the acts, omissions and conduct of any third party users and/or Tempo Tickets clients in connection with the Tempo Tickets service or otherwise related to your use of the Site and/or the Tempo Tickets service. Tempo Tickets is not responsible for the products, services, actions or failure to act of any venue, performer, promoter or other third party in connection with or referenced on the Site.
Copyright
All materials on the Tempo Tickets web site are copyrighted and are protected under treaty provisions and world-wide copyright laws. You may not copy, reproduce, alter, modify, create derivative works, or publicly display any content (except for your own personal, non-commercial use) from the Tempo Tickets web site without the prior expressed written permission of Tempo Tickets.